DO NOT text AND email.

It all goes to the same place, makes communication more confusing and will not help you get an answer faster.

Thank you!

Our team is monitoring emails and texts between 9AM and 4:30PM Eastern Time. Do not expect an answer any time before or after that.

Email (form below) is preferred as we will often need to send files, links and formatted text to assist in troubleshooting your issues


Urgent tech support only. Use email for help with orders, returns or questions about our products.

Feel free to ask your question in the first text, no need for a greeting!

Text Message: 631-533-3363

We are not able to respond to international numbers on this line.
Use email if you do not have a U.S. phone number.

TEXT message only.